標題: Diagnose the problem The process of selecting a return method has been [打印本頁] 作者: mamunur4685400 時間: 2024-3-11 14:14 標題: Diagnose the problem The process of selecting a return method has been What users perceive Within minute the user has not had time to think about the role of this page and make a choice. In the users perception the application has been submitted and the refund application process has been completed. Feeling overwhelmed by the page that pops up to select a return method. At this link the system once again helps the user make a choice choosing the return method as doortodoor pickup. postponed. Selecting the return method should be done on the Confirm Refund Information Page instead of letting the user choose after submitting the application.
A better way to deal with this is to provide a friendly prompt on the page where the user confirms the shipping information so that the user clearly knows that the current return method is doort Job Seekers Phone Numbers List odoor pickup. If they do not want to use the systems default return method guide the user to quickly change the return method. Avoid misoperation by users! Doubt: What is the purpose of allowing users to choose a refund method after submitting a refund application? What are the designers considerations?
Analyze return methods When shopping on Taobao almost every user will encounter a situation where they are not satisfied with the product and need to find a merchant to return it. After communicating with the merchant the goods must be sent back to the merchant. Users can choose three methods: pickup at home selfsend at the shipping point and selfsend back. So which return method is better? Doortodoor pickup The courier will pick up the package at your door and you need to make an appointment in advance. The freight insurance covers the first load. ps: Express delivery is divided into first weight and additional weight. Generally if it does not exceed one kilogram only the first weight price will be charged.
